WORDPRESS SUPPORT
Expert WordPress Support
You Can Rely On
Keep your WordPress and WooCommerce website secure, fast and up to date. Our certified developers handle updates, fixes, backups and improvements – so you can focus on your business.
- Fast
Response - Secure &
Reliable - Certified
Experts - 24/7
Monitoring
WordPress Health
- Core up to date
- Plugins updated
- Backups healthy
- No malware found
What Our WordPress Support Covers
Everything your WordPress website needs to stay healthy.
Updates & Maintenance
Core, plugin and theme updates tested on staging.
Bug Fixes
White screens, errors and broken layouts fixed fast.
Security & Malware
Hardening, firewall, scans and malware removal.
Speed Optimisation
Caching, images and Core Web Vitals.
WooCommerce Help
Checkout, payments, shipping and order issues.
Backups & Restore
Daily off-site backups and one-click restore.
Small Changes
Content edits, new sections and tweaks.
Hosting & Migration
Server moves, SSL and DNS help.
How Support Works
From ticket to fix in four simple steps.
-
01
Raise a Ticket
From your dashboard, email or WhatsApp.
-
02
Triage
An expert reviews and prioritises it.
-
03
Fix & Test
Changes tested on staging first.
-
04
Report
Clear summary of what was done.
WordPress Support Plans
Flexible monthly plans. Cancel any time.
Basic
For small sites
₹4,999/month
- Up to 2 hours / month
- Core, plugin & theme updates
- Daily backups
- Uptime monitoring
- Email support
Professional
For growing businesses
₹9,999/month
- Up to 6 hours / month
- Everything in Basic
- Security hardening & scans
- Performance optimisation
- Priority tickets
- Monthly report
Enterprise
For mission-critical sites
₹19,999/month
- Up to 15 hours / month
- Everything in Professional
- 24/7 critical support
- Staging & code reviews
- Dedicated account manager
- Quarterly strategy call
Response Times (SLA)
Guaranteed first-response times by priority.
| Priority | Basic | Most PopularProfessional | Enterprise |
|---|---|---|---|
| Critical (site down) | 8 hours | 2 hours | 30 minutes |
| High | 24 hours | 6 hours | 2 hours |
| Normal | 48 hours | 24 hours | 8 hours |
| Support hours | Mon–Fri | Mon–Sat | 24/7 |
| Dedicated account manager | – | – |
Tools & Platforms We Support
-
WordPress -
WooCommerce
-
Elementor
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Yoast
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Cloudflare
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PHP
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MySQL
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cPanel
What Our Clients Say
Our WordPress site used to break after every update. Since NodeGravity took over support it has been rock solid.
Quick responses and they explain everything clearly. Our site has never been more stable.
Frequently Asked Questions
1.Do you support WooCommerce?
Yes – including payments, shipping, subscriptions and custom plugins.
2.Will updates break my site?
Every update is tested on staging first, with a backup taken before going live.
3.Can you fix a hacked site?
Yes. We clean malware, close the vulnerability and harden the site.
4.Do unused hours roll over?
Up to 50% of unused hours roll over to the next month.
Other Support Services
Need WordPress Help Today?
Talk to our support team or raise a ticket from your dashboard.